Important information about the Hotel

Food and Drinks:

  • Breakfast times must be booked on arrival for every day/s of your stay. It is served from 8 until 9.45am daily. Room service breakfast is possible, please order this the night before ( write your order on the card provided in the room and hang on the door) there is a £10.00 tray charge for this service.
  • Riverside Restaurant Dinner  (Open from 6.00 till 8.30pm) Table booking only, no walk ins or booking on the day will be accepted. You must book well in advance before you arrive to guarantee a table. (More than 8 guests dining a pre order is needed at least 2 days prior to your stay)
  • A child menu is available in the Restaurant.
  • A room service is available from 6 till 9pm (There is a £10 tray charge for this service)
  • Pre Dinner Drinks are served in Lounge Bar, last drinks orders is 10.30pm
  • We do charge 10% service charge on food and beverage taken during your stay

Cascades and Spa:

  • The swimming pool, indoor Jacuzzi and fully equipped gym are open and included in your stay. There is no need to book for this you can just walk in.
  • It is open from 7am until 9.00pm  from Monday to Friday.
  • It is open from 7.30am until 8.00pm on Saturdays.
  • It is open from 7.30am until 7.00pm on Sundays.
  • Elemis Spa situated within the cascades building, for treatments is upmost essential to book in advance.

Accommodation:

  • Check in time is 3pm and Check out time is 11am
    • Your room cannot be guaranteed to be ready before 3pm
    • Rooms will be cleaned before and after your stay but not serviced during your stay.
  • Cots can be provided please be aware there is £10.00 charge per cot
  • Corkage Fee is £10.00 per item

A discretionary 10% Service charge for food and beverages bought during your stay will be applied to your bill at end of your stay.

Covid Measures:

Masks are not compulsory but feel free to wear one if you prefer to.

We will continue our strict hygiene and cleaning protocols. Our sanitising stations will remain in place, feel free to use these whenever you enter or exit the building.

We are still living in very difficult times, and if you have been asked to self-isolate or are displaying Covid symptoms please do not travel and if you could give us a call to let us know we will be more than happy to move your reservation to a future date.

Your safety, and the safety of our team is still paramount.

Thank you for your continued support, and if you have any questions please feel free to drop us an email at enquiries@whitewater-hotel.co.uk

With best wishes
The Whitewater Team

The Whitewater Hotel is the ultimate Lake district retreat featuring the fantastic Cascades Leisure Club & Spa. Situated in the picturesque Lakeland Village, Backbarrow, just one mile south of the world famous Lake Windermere and nearby the Historic market town Ulverston. The hotel building itself is steeped in history; it was formally a Dolly Blue pigment factory making the world famous “Dolly Blue” and was also a Victorian cotton mill. Many artefacts have been preserved and the blue pigment is still evident throughout the building. The hotel today carries a 4 star rating with an award winning AA Rosette restaurant. The 38 luxury en-suite bedrooms nearly all enjoy stunning riverside views. This hotel really is the ideal place to escape from the fast pace of life for a few days and the perfect location to discover the sights and delights of the South Lakes and Cumbria.

Posted on 1 February, 2022Whitewater Hotel in Forthcoming events & offers, News & Events
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Please be all aware if you are staying with us and attending the Cartmel Races it is advisable to pre book your taxi yourself well in advance. The Whitewater Hotel is not responsible for any issues with taxi bookings during this busy period.


Please note! To book spa treatments, please contact the spa well in advance, as our spa is a very busy one and to avoid disappointment. A deposit of 50% of the price is taken on booking. This deposit is non-refundable If you cancel within 24 hours of the treatment time.


Please be aware that our Cascades leisure club and spa will be shut every January. This is an annual closure and dates for this closure will be announced near the time.

We regret to inform our customers that we do not accept dogs into the hotel with the exception of guide dogs. However, there are dog kennels nearby.

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