Reviews from satisfied guests received by mail/email to the hotel directly or posted on Tripadvisor.com
Groupon addict- February 2015
Stayed on a 3 night groupon deal and what a fab deal.
Lovely hotel , very friendly staff .
Upgrade to a river view room well worth it .
All areas of the hotel are very clean and the dolly blue bar where the meals were served is modern and busy , we were told there was no need to book for our meals but glad we did.
Can’t fault the place would recommend it to all .
Stayed February 2015, travelled as a couple
Mark – February 2015
arrived on Wednesday 18 Feb for a 3 night stay utilising a Groupon deal which offered MASSIVE discount and was sceptical as to why such a discount was offered.
no need to worry as the hotel is fantastic – it’s location, the quality of the hotel and more importantly the quality of every member of staff in the hotel, who without exception are a credit to Whitewater Hotel. However Andrew who was working within the Dolly Blue restaurant. stands out as a great bloke who could not be more helpful and a great character to have a chat with.
we (myself, wife and nine year old daughter) stayed in superior family room 102 overlooking the river and very spacious with the most comfortable hotel bed I ever slept in.
A fridge and safe deposit box in the room would have made this a totally faultless hotel, however please don’t see this as any criticism !!!
my friends, family and colleagues are gonna be sick and tired of me spouting about this hotel when I get home.
A word of warning, if you come along and fancy a treatment in Cascades, book well in advance as it was fully booked for the whole 3 days of our stay, this even calling 1 week before we visited.
the leisure area had a great sauna, steam room and jacuzzi, however the pool which was also great was a little too cold to enjoy properly. (Did speak with other guests who have been before and indicated that it was exceptionally cold to what they remembered)
however, overall an excellent experience and made the normal 9 to 5 life seem a million miles away..
Thanks all at Whitewater, you a credit to the leisure / travel industry and without doubt we are gonna return.
(Sorry, forgot to mention the quality of the food – breakfast, could not be bettered anywhere and the ambient music – not musak ! – was a refreshing change and well appreciated by myself and my wife. for the evening, we used the Dolly Blue restaurant and the menu and the food we chose, all courses – were excellent. Last night, both myself and my wife had fillet steak and can honestly say, the quality and taste was the best we have ever had – I am 51, so shows how good that was)
don’t wanna go back home – life is so good at the moment !
Evie W- February 2015
I used the leisure facilities in the Cascades section and spoke to Lucy, Shirley and Hannah. They were really helpful, polite and smiley and could not do enough for you. I would really recommend using the facilities if you’re staying as they are clean and there is a good variety of things to do (especially on a rainy day).